Terms & Conditions
Welcome to the Doctor Bentley’s telemedicine platform!
Our goal is to provide you with convenient access to healthcare services via telecommunication modalities, such as interactive audio, video, or electronic media. Please read the following Terms and Conditions very carefully as they outline the terms and responsibilities associated with using our robust services.
Patient Consent
You consent to receive medical care via telemedicine services by using Doctor Bentley and its affiliates, including doctors as well as medical assistants. Our healthcare providers may offer their services from several locations, making it essential for you to provide accurate information about your lifestyle, and medical history, together with healthcare requirements.
Transmission of Information
You understand that electronic transmissions via Doctor Bentley’s telehealth platform may occasionally result in inadequate data transmission if images or specimens are illegible or distorted. We strive to provide the best possible care within the limitations of the technology utilized.
No Guaranteed Cure
While we are committed to delivering quality healthcare, it is important to note that the services provided by Doctor Bentley may not guarantee a cure for your medical condition. If our healthcare professionals determine that an in-person evaluation or referral is a more suitable solution, we will offer you a refund for the provided services.
Responsibility for Adverse Reactions
Your well-being as well as your health are our utmost priorities. It is your responsibility to inform your physician promptly if you experience any negative reaction to any advice or treatment provided via our platform. Please call 911 or seek immediate medical attention at the nearest emergency room in case of a severe reaction or emergency.
Security and Unauthorized Access
We are committed to protecting your personal information. However, please be aware that electronic transmissions may be compromised due to unauthorized access beyond our security precautions. We do our best for the protection of your information, but we cannot guarantee absolute security in the digital realm.
Release from Liability
By using our telemedicine services, you acknowledge and release Doctor Bentley and its affiliates from any liability that may arise from the unauthorized use of video, audio, or other electronic transmissions. We work diligently to maintain the security of our platform, but we cannot control external factors beyond our control.
Cost of Medication
Please note that the initial fee you pay only covers the initial evaluation. You are responsible for any additional costs associated with medication, that you may require to buy at a pharmacy as prescribed by our healthcare providers.
Consent Acknowledgment
By using our telemedicine services, you confirm that you have read these Terms & Conditions, or they have been read to you and that you agree to abide by all the information provided herein.
Thank you for trusting our robust telehealth platform Doctor Bentley for your healthcare requirements. We are committed to offering you accessible, discreet, and efficient healthcare services in the comfort of your home. It is of the utmost importance to us that you are well and healthy.
Please do not hesitate to contact us if you have any concerns or questions regarding these Terms & Conditions.