We understand that events may occur beyond our control. Therefore, we provide refunds upon request under the following conditions:
- Your order has been canceled prior to prescription being sent to the pharmacy.
- We are unable to provide a treatment for your condition.
- There is an extended delay in treatment without justification by our practitioners.
- Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Emails should be directed to support@DocBentley.com